How soon can a technician come to fix my commercial oven?
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We offer flexible scheduling and, in many cases, can arrange for a technician to be on-site the same day. We understand how critical a functioning oven is to your business, so we prioritize timely service to keep your kitchen running smoothly.
How much does a diagnostic cost for a commercial oven?
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Our diagnostic fee is $89, which includes a comprehensive evaluation of your oven to identify any issues and provide you with an accurate repair estimate.
Do you use original parts for commercial oven repairs?
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Yes, we exclusively use original parts from reputable suppliers. These parts are backed by warranties starting at 3 months, ensuring both quality and reliability—key reasons why many clients trust us with their repair needs.
What will it cost to repair my commercial oven?
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It’s difficult to provide an exact cost without a full assessment by one of our technicians. During the diagnostic, we evaluate the issue, labor requirements, and necessary parts, which may involve specialized equipment. Once we understand the full scope, we can give a clear breakdown of the total repair cost, which will include both labor and parts.
How long does a commercial oven repair take after diagnosis?
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For common issues, our technicians often carry the necessary parts, allowing them to complete the repair the same day. However, given the variety of commercial ovens, there are instances where specific parts may need to be ordered. In such cases, our suppliers typically provide parts within 2-3 days, and we complete the repair promptly once the part arrives.
Do I still pay the diagnostic fee if I agree to the repair?
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No, if you approve the repair, the diagnostic fee is waived, reducing your overall cost for the service.
Do you provide a warranty on your labor?
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Yes, our standard labor warranty is 3 months. For major repairs, such as heating elements or control system replacements, we may extend the warranty to a full year, depending on the service provided.
Are your technicians certified to work on commercial ovens?
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Absolutely. Our technicians are certified and trained to handle repairs on all major commercial oven brands and models. With extensive hands-on experience, they are well-prepared to address a wide range of commercial kitchen needs.
All our commercial ovens are functioning well—do we still need maintenance?
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Yes, routine maintenance helps extend the life of your ovens and ensures optimal performance. Issues like dust or grease buildup can strain components, leading to breakdowns and higher energy costs. Scheduled maintenance will help you avoid costly repairs in the future.
My oven is older. Should I still consider repairs?
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If the exterior and key components of the oven are in good condition, it’s often more cost-effective to repair than replace. We’ll assess the unit and provide recommendations based on its condition and the cost-effectiveness of the repair.
I don’t know the brand or model of my oven. Can you still repair it?
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Yes, our experienced technicians are familiar with a wide variety of brands and models. Even if information labels are missing, they can often identify the make and model through inspection, allowing for an accurate diagnosis and repair plan.
Another company diagnosed the issue but didn’t complete the repair. Can you take over?
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In most cases, we perform our own diagnostic to ensure accuracy. The appliance repair industry varies in experience, and to maintain our high standards, we rely on our own assessments. Our approach ensures transparency, and we’ll explain the diagnosis, needed parts, and repair plan fully. If another company left you unsatisfied, we recommend asking them for a refund before moving forward with us.
What does the final repair price include?
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We provide a clear, upfront price that covers both labor and parts needed for your repair. Our technicians will explain the root cause of the issue and the repair plan, so you’ll have full clarity on what to expect in terms of the cost before any work begins.
My location isn’t listed on your website. Can you still help?
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Give us a call, and we’ll do our best to arrange service for your location. We’ll try to connect you with the nearest technician available.
Can you repair during our off-peak hours, like early morning or late at night?
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Yes, we can work with your schedule. For commercial operations, we’re flexible and can perform repairs during hours when it least disrupts your business, including early mornings or late nights.
