Perlick Residential Appliance Repair Los Angeles

Same company, different line — and unlike most brands in this category, the company behind it hasn't changed hands. Perlick has been family-owned since 1917, founded in Milwaukee by Robert K. Perlick as R. Perlick Brass Works, and it's now run by the fifth generation of the family. It is not owned by Ali Group or anyone else — no parent company, no acquisition on record. That's genuinely unusual: nearly every competitor in premium undercounter refrigeration has been absorbed by a conglomerate, and several changed hands again as recently as February 2026. Perlick didn't. The commercial side builds back-bar and beverage systems for venues; the residential side builds the undercounter and column refrigeration in your home bar. Same Milwaukee plant, same build language, different product and — importantly — different service channel. Our commercial Perlick work lives on the Perlick commercial refrigeration page.

Depends entirely on which line you own, and this is where most pages get Perlick wrong. Signature Series models do have fault codes. From Perlick's own residential Use & Care guide: P1 means the thermostat probe has failed, P2 means the evaporator probe has failed, HA means the compartment has been above the high-temperature alarm setting for more than 30 minutes, and LA is the same for the low-temperature alarm. The manual carries an explicit footnote on that table: it applies to Signature Series models only. So if you have a C-Series with a dial thermostat, there are no codes at all — the manual just documents dial temperature control, and diagnosis is by symptom. Wine and dual-zone units use a different set again (E1, E2, AH1, AL1, and OPd for a door left open), and the CR columns use a wider table (P1–P6 for sensors, L/H for min and max temp). Tell us the series and the code and we'll know what we're bringing.

Widths are 15, 24 and 30 inches. That's the whole range. Heights are 34 inches standard and 32 inches for the ADA units. One thing worth getting right, because it causes real confusion when people are ordering parts or measuring an opening: 18 inches is a depth, not a width — Perlick makes a shallow-depth variant, and the Signature prefixes encode it (HP is standard depth, HH is shallow depth). So an "18-inch Perlick" is almost always someone describing a shallow-depth 24-inch unit. Product families are G5 LUXE, G5 Series, Signature Series, C-Series and Project Series, plus the CR columns at 24 and 30 inches and the H50/H80 ice makers.

No. Perlick residential is refrigeration, ice and bar equipment — undercounter refrigerators, freezers, wine reserves, beverage centres, refrigerator and freezer drawers, beverage dispensers, mobile bars, and clear-ice makers. No ranges, no ovens, no cooktops, no dishwashers, no laundry, and no full-size refrigerators either. Perlick's whole proposition is the cabinet under the counter, not the kitchen around it. If your Perlick bar sits in a kitchen with a range in it, the range is another brand — tell us what's on its model plate when you call.

It depends on the line, and one number gets misquoted constantly. Undercounter units in the HP / HH / HA / HC families built from 4 January 2021 carry six years parts and labour (or 75 months from shipment, whichever comes first). G5 LUXE is the same six years parts and labour. Ice makers are two years. Beverage-dispensing equipment is one year. The CR columns are the odd one: three years parts and labour, six years on the sealed system, and then a twelve-year sealed-system term that is parts only — no labour. That last figure is where "Perlick has a 12-year warranty" comes from, and it's wrong for every undercounter unit in the range. Registration at perlick.com is required to validate coverage. Worth a warning if you're reading the PDF yourself: the 2022 statement contains a couple of typos in the spelled-out numbers, so go by the line, not by a phrase you half-remember.

No, we're independent. Perlick's own residential support arrangement is worth knowing, because it surprises people: Perlick outsources residential technical service to Parts Town — the official technical-service address is on the partstown.com domain (844-411-8050), and Perlick customer service is 800-558-5592. There's no public authorized-servicer locator, only a dealer locator; in practice warranty work routes through your dealer or distributor. So if your unit is in warranty, start there — that's the honest advice. Where an independent earns the work is out-of-warranty units, second-owner units, and the calls where you want someone this week. We're BHGS #A49573, and the invoice has our name on it. Call (424) 325-0520 with the series and model off the plate.

The first thing we establish is whether the unit is actually failing or working as designed. Perlick's residential units run a variable-speed compressor and a trademarked RAPIDcool forced-air system, and the G5 line adds smart defrost — so a cabinet that sounds like it's running constantly may simply be modulating rather than cycling, which is what it's supposed to do. Beyond that, the honest list is short and mechanical: airflow blocked at the grille (these are undercounter units living in cabinetry, and the front grille is the only breathing they get), a condenser packed with dust in a bar that doesn't get vacuumed, a door seal that's stopped sealing, a failed probe — which on a Signature Series will actually tell you, as a P1 or P2 — or a sealed-system fault, which is where the warranty tier suddenly matters. We diagnose before quoting, and if the answer is "nothing is wrong, that's the compressor doing its job," we'll say that.

Yes. The G5 line is designed and tested for indoor and outdoor use — it's UL rated for outdoor installation and carries anti-condensation technology, which matters in an LA outdoor kitchen far more than it would in a climate that isn't swinging from marine layer to 95°F in an afternoon. Outdoor undercounter work has its own page: Perlick outdoor refrigerator repair. Bar and kegerator work — draft systems, dispensers, the beer side — is covered on Perlick draft beer system repair.