""Samsung French door refrigerator — ice maker stopped, flex drawer unresponsive""
Samsung RF28 in a Tustin Legacy home — ice maker stopped entirely, flex drawer control panel unresponsive. Two separate issues: the ice maker wire harness had chafed against the door hinge (a known Samsung failure on this model in the first 3-4 years), and the flex drawer control board had failed. Rerouted the harness with protective sleeve, replaced the control board with an OEM Samsung part. Both issues resolved in a single visit. Tustin Legacy homes are newer construction with Samsung and LG dominant — we see these failure patterns regularly.