Property Management Service
Property managers in LA deal with appliance issues differently than individual homeowners
A tenant calls in a broken refrigerator in Unit 204. The unit might be vacant. The tenant might be at work. You might be managing 40 buildings across LA County and coordinating five other service calls today. The last thing you need is a service company that can't figure out key fob access, doesn't provide documentation, and won't coordinate directly with tenants.
We've built our property management service around what LA property managers actually deal with. Key fob and lockbox access for vacant units and units where tenants aren't home. Direct tenant coordination at your direction — we schedule with them so you don't have to be the intermediary on every call. COI named to your management company before we arrive.
Multi-unit batching is one of the things we do that most service companies won't. If you have three units in the same building with appliance issues, we can often run them in a single service day — one truck, three units, shared travel time. The diagnostic fee still applies per unit, but you're not paying for three separate service visits.
The documentation matters too. Every service call comes with a report: unit number, appliance make and model, what failed, what we did, what parts we used. Useful for your maintenance logs, owner reporting, and security deposit documentation when a tenant vacates.
LA's apartment stock runs a wide range of appliances — from Whirlpool and GE in older Koreatown and Mid-City buildings to Samsung and Bosch in new WeHo high-rises. We service all of it. The stacked washer-dryer units in West Hollywood and Silver Lake apartments are a specialty — we see them constantly and know what goes wrong.