Infratech · Made in Burbank Since 1965 · Electric Infrared · LA Same-Day
Infratech Patio Heater Repair Los Angeles
Comfort series, Motif series, C/CD commercial. 240V hardwired ceiling and wall mount. Beverly Hills pool houses, Hidden Hills estates, restaurant and hotel installations. $120 outdoor diagnostic. (424) 325-0520
Our Branches
8 service territories across Southern California
Infratech Patio Heater Repair
Southern California
Infratech service
Made in Burbank since 1965. Local manufacturer, local parts logistics, local engineering support.
Infratech is the American electric infrared outdoor heating manufacturer founded in 1965 and manufactured in Burbank, California. The local manufacturing matters in practical ways for LA service. Replacement elements, control panels, and dimmers ship from Burbank often next-day to our service technicians. When we have a model-specific question on an older unit, the company is across town. Authorized service network is concentrated in Southern California. We've serviced Infratech installations from year-1 new through year-25 vintage with consistent parts availability.
Pure electric infrared design (no gas, no propane), ceiling and wall mount only, hardwired 240V. Common in Beverly Hills pool houses, Hidden Hills outdoor kitchens, Pacific Palisades and Bel Air estate covered patios, plus restaurant and hotel commercial installations across the LA metro.
We service the full Infratech lineup across LA County, Orange, Ventura, San Bernardino, Riverside. Comfort series (W single-element, WD dual-element, 1,500-4,000W variants). Motif series (slim contemporary profile). C and CD models (commercial-rated with solid-state relay control). Black, White, Bronze, Stainless housing options.
$120 outdoor diagnostic, waived with repair. BHGS #A49573. EPA 608 Universal certified #1346255700410. BBB A+. Phones answered 24/7. Parent: patio heater repair.
Lineup and what fails
Infratech series and common service items.
Comfort series (W, WD)
The most common Infratech residential installation. W series is single-element (1,500W, 2,500W, 3,000W variants). WD series is dual-element (3,000W, 4,000W variants for larger coverage). Standard tungsten heating element with year 8-12 residential life expectancy. Black, White, Bronze, Stainless housing.
Motif series
Slim contemporary profile aimed at design-forward residential applications. Same internal architecture as Comfort but with low-profile housing. Common in Beverly Hills and Hidden Hills modern-architecture estates.
C and CD commercial models
Commercial-rated variants for restaurant patios, hotel rooftops, and high-duty-cycle installations. Solid-state relay control (vs simple slider on residential), digital interface available, higher build-quality tolerances. Year 5-8 element life on commercial 8-14 hour daily duty.
Common service items
- Heating element burnout (year 8-12 residential, 5-8 commercial): $340-540 typical replacement.
- Control panel / dimmer slider failure (year 5-9): $260-440.
- Wiring junction corrosion (LA marine layer, year 8+): $200-340 service.
- Reflector damage (impact, ladder contact): $140-260 part plus install.
- Solid-state relay (commercial C/CD models, year 8-12): $340-540.
- Hardwire connection at junction box (year 10+ corrosion): $180-280.
Common scenarios
Top Infratech repairs in our 5-county territory.
- Heating element burnout (year 8-12 residential, 5-8 commercial). $340 to $540 typical replacement including element and labor.
- Control panel slider intermittent (year 5-9). Mechanical wear on the slider track. $260 to $380 dimmer replacement.
- Wiring junction box corrosion (LA marine layer year 8+). Coastal homes specifically. $200 to $340 service.
- Solid-state relay failure (commercial C/CD models). Year 8-12 typical. $340 to $540.
- Reflector damage replacement. $140 to $260 part plus install.
- Hardwire connection corrosion at year 10+. $180 to $280.
Real repairs
Composite stories from the route.
Beverly Hills pool house, Infratech Comfort WD-3000W, 11 years old (residential)
Element burnout on one of the dual elements (paired tungsten elements wear at slightly different rates; replace as a pair when one fails). Replaced both elements with OEM Burbank-shipped parts. Total: $120 plus $440 elements plus $260 install = $820.
Hidden Hills outdoor kitchen, Infratech Motif W-2500W, 7 years old
Control panel slider intermittent, didn't track from low to high smoothly. Replaced slider/dimmer assembly. Total: $120 plus $300 dimmer = $420.
Manhattan Beach beach-area covered patio, Infratech Comfort W-2500W, 9 years old
Wiring junction box corrosion from coastal marine layer. Cleaned and replaced corroded wire nuts and terminal block, sealed with weatherproof compound. Total: $120 plus $200 service = $320.
West Hollywood hotel rooftop, Infratech CD-4000W (commercial), 6 years old
Solid-state relay failure (commercial duty cycle). Replaced relay assembly, tested digital control panel function. Total: $120 plus $440 relay = $560. Hotel back to evening service same day.
Honest scope
What we do for Infratech, and what we don't.
We service:
- Comfort series W and WD (all wattage variants)
- Motif series (slim contemporary profile)
- C and CD commercial models with solid-state relay
- Heating element replacement (tungsten and sealed-quartz variants)
- Control panel slider and dimmer service
- Solid-state relay service (commercial)
- Wiring junction box service (LA marine layer corrosion)
- Reflector replacement (impact damage)
We don't do: new Infratech installation (240V electrical rough-in is electrician trade; ceiling structural mounting sometimes architect/engineer involvement); wattage upgrade beyond existing electrical service capacity (electrician trade for service upgrade); custom integration with whole-home automation (low-voltage integrator trade).
Pricing
Infratech repair costs.
$120 outdoor diagnostic, waived with repair. Universal pricing across residential and commercial installations. Duty cycle (residential 50-200 hr/yr vs commercial 8-14 hr daily) affects parts wear timeline, not diagnostic pricing.
| Repair | Typical Cost |
|---|---|
| Diagnostic | $120, waived with repair |
| Heating element replacement (W single) | $340 to $540 |
| Heating element replacement (WD dual element) | $440 to $680 (typically replace as pair) |
| Control panel / dimmer slider | $260 to $380 |
| Solid-state relay (C/CD commercial) | $340 to $540 |
| Wiring junction box service | $200 to $340 |
| Reflector replacement | $140 to $260 plus install |
| Hardwire connection corrosion repair | $180 to $280 |
| Multi-component repair (year 12+ residential or 8+ commercial) | $680 to $1,200 |
| Warranty | 90 days parts and labor |
Why us for Infratech
What separates our Infratech service.
- Local Burbank parts logistics. Often next-day delivery on common service items because the manufacturer is across town.
- BHGS #A49573 license for primary appliance repair, plus EPA 608 Universal certified #1346255700410 for adjacent outdoor refrigeration ecosystem at hotel and restaurant installations.
- 25+ year service depth. We service Infratech installations from year-1 new through year-25 vintage with consistent parts availability through Burbank.
- Coastal corrosion expertise. Marine layer wiring junction service common in Santa Monica, Marina del Rey, Manhattan Beach, Pacific Palisades, parts of Malibu.
- Commercial C/CD specialty. Solid-state relay diagnostic and replacement, restaurant and hotel patio service.
- Residential luxury market depth. Beverly Hills, Hidden Hills, Pacific Palisades, Bel Air estate installations.
- 24/7 phone answering, no emergency surcharge. $120 anytime.
- Same-day across LA, OC, Ventura. Next-day for RC and Temecula.
- BBB A+ verifiable. See our license credentials.
FAQ
Infratech repair questions.
Infratech is made in Burbank? Why does that matter?
Yes, Infratech has been manufactured in Burbank California since 1965. The local manufacturing matters in three practical ways for LA service. (1) Parts logistics: replacement elements, control panels, and dimmers ship from Burbank, often next-day delivery to LA service technicians. (2) Engineering support: when we have a model-specific question on an older unit, the company is across town rather than across an ocean. (3) Authorized service network is concentrated in Southern California, which is rarely true for outdoor heating brands. We've serviced Infratech installations from year-1 new through year-25 vintage with consistent parts availability.
How long do Infratech heating elements last in LA?
Year 8 to 12 is typical for residential duty cycle (50 to 200 hours per year). Commercial duty cycle (8 to 14 hours daily at restaurant patios or hotel installations) compresses to year 5 to 8. Element type matters too: standard tungsten elements run 8 to 12 years, sealed-quartz elements (premium W and WD models) run 10 to 15 years. Replacement runs $340 to $540 typical including the element and labor.
My Infratech control dimmer doesn't work right. What's wrong?
Infratech control panels and dimmers fail in two patterns at year 5 to 9. (1) Dimmer slider mechanical wear: physical slider becomes intermittent, doesn't track smoothly through the wattage range. (2) Solid-state relay (in commercial C and CD models) failure: digital control sends signal but relay doesn't switch, element doesn't power. Diagnostic with multimeter identifies which path. Slider replacement runs $260 to $380; solid-state relay $340 to $540.
Wiring junction at my Infratech corroded. Coastal home, marine layer?
Yes, this is a common LA marine layer pattern at year 8+. Coastal LA homes (Santa Monica, Marina del Rey, Manhattan Beach, Pacific Palisades, parts of Malibu) see accelerated corrosion at the wiring junction box where the 240V hardwire meets the heater housing. Service runs $200 to $340: clean and inspect connections, replace any corroded wire nuts or terminal blocks, sometimes replace the junction box itself if structural rust is present. We seal connections with weatherproof compound to slow recurrence.
Reflector damage from impact. Replaceable?
Yes. Infratech reflectors (the polished metal panel behind the element that directs heat downward) are replaceable as separate parts. Damage from yard equipment, ladder contact during cleaning, or hardware fall during nearby cabinet work happens. Replacement reflectors run $140 to $260 part plus install. Replacement is straightforward; we keep common reflector sizes on the truck for the more common Comfort series models.
Do you do new Infratech installations?
No. New Infratech installation requires 240V electrical rough-in (electrician trade) and ceiling structural mounting (sometimes architect/engineer involvement for cantilevered mounting). We service existing installations only. We work with several LA-area electricians experienced with Infratech installations and can refer if you need new install help. We can confirm whether your existing electrical infrastructure supports a wattage upgrade if you're considering replacing an older unit with a higher-output model.
What's your warranty?
90 days SDAR labor and parts warranty on the work we perform. Infratech component warranties (heating element, control panel, dimmer) where applicable are processed separately. BHGS #A49573, BBB A+ accredited, EPA 608 Universal certified #1346255700410.
Sister patio heater brands
Other brands we service.
Infratech Down? Call Today.
Same-day across LA, OC, Ventura. $120 outdoor diagnostic waived with repair. BHGS #A49573, EPA 608 Universal #1346255700410. Burbank parts, often next-day delivery.